Jott Blog

Two years later, we say goodbye to Beta

August 20, 2008

Dear Jotters,

We reached an exciting milestone today: Jott has exited “beta”.

It’s a big deal for the Jott community because it means that together we’ve built a service that has great value. Despite being in the age of perpetual betas, we actually had a pretty clear plan for getting the service to this point: 1) Take the time to figure out what people really want; 2) Listen to how they would ideally want to pay for it; and 3) try to make 1 & 2 work!

We realized pretty early on that we had a product with broad uses, and it made answering the question “Who is your customer, and how do they use it?” very challenging. Initially Jotters were mostly cutting edge types who follow the tech blogs and the start up world. But pretty soon we saw lawyers, sales people, real estate agents, teachers – you name it.

From our earliest days we had “Jott Anywhere” as a mantra, and two new downloads finally get us there: Jott for Outlook, which lets you use Jott to create Tasks, Events and Email Drafts; and Jott Express, a sweet desktop manager for the Jotts you create anywhere.

Believe it or not, it’s not easy asking people for money, because people have different ways of valuing Jott, and we hate to disappoint anyone. A lawyer wrote me back in 2007 that while Jott had real economic value for him, it was the stress reduction he valued most. How do you put a price on that?

In the end, we’ve come up with a good mix – all based on actual usage data and your feedback. The $3.95 “Jott” plan (known internally as the Grande Mocha plan) is really designed for the average user: Notes, Reminders, all the Jott Links, and hands-free Email and Texting – and no advertising. There is a lot more detail at the Get Started page, so have a look.

Anyway, thanks to all of you for helping us get here. We have an amazingly talented and dedicated team here in Seattle and we couldn’t be more excited about Jott’s roadmap.

John

John Pollard, Founder and CEO

68 Comments »

  1. My question is regards to the “Hands-free Email & Text Messaging”. Does this mean that if I am on the basic plan I can no longer use Jott to send messages to other people’s email? Is this changing Jott to be primarily as a personal reminder unless one upgrades?

    Comment by Jered — August 20, 2008 @ 3:06 pm

  2. That’s correct, the hands-free email & test messaging capabilities are now a feature of our premium accounts. Jott Basic offers just that- the basics of Jott which includes voice-to-text notes, reminders and some Jott Links. Let me know if you have any more questions about the plans and their difference, I’m happy to help!

    Comment by kate — August 20, 2008 @ 3:28 pm

  3. What does ad supported mean? In other words where would the ads be?

    Thanks.

    Comment by WD — August 20, 2008 @ 5:16 pm

  4. Congratulations on the big milestone. I didn’t blink about upgrading. You’re a daily part of making my life efficient, and completely worth it.

    Thanks for being brilliant, useful, fun, convenient, easy, flexible, etc. etc.

    Linda

    Comment by Linda — August 20, 2008 @ 5:37 pm

  5. @WD The advertisements have yet to be added, but we’re pretty committed to keeping the phone part of Jott free of ads, so they would mostly appear on the website.

    @Linda- Thank you!! It’s been a big day and we’re all really excited for what’s ahead. The support from customers has been so amazing and we’re happy you are still enjoying the service!

    Comment by kate — August 20, 2008 @ 6:44 pm

  6. It’s been fun using Jott, but I’m cancelling my account. Why? Because as useful as Jott is, it is only useful to me for one specific application which I don’t use that frequently. I started a jott account only because I Want Sandy promoted it as a way to use my voice to send a message to their service. With that functionality being limited to the paid premium options, it is no longer worth it to me to continue using Jott. Yes, the prices you’re charging are low and certainly worth it for people who use Jott regularly, I’m just not one of them.

    Yes, I know there is now Jott Express available with basic, but I Want Sandy works quite well with its plain english UI and I get what I need (minus the voice posting) for free.

    I’m a tad disappointed but I’ll get over it. It’s been fun. See ya!

    Comment by Jim — August 20, 2008 @ 7:07 pm

  7. @Jim Thanks for your feedback. We spent a great deal of time researching and making these decisions based on how people use the product, what customers told us they would be happy to pay for, and what we could continue to give people as well continue to stay a company. If the free offering isn’t right for you, we do have the other options that let you access other productivity services beyond our own. Good luck with your other services and please note you’ll need to fill out a support form to cancel your account, otherwise you can continue to use the free service if or when it suites you.

    Comment by kate — August 20, 2008 @ 7:19 pm

  8. I have mixed feelings about the beta ending. Sure it’s great you have come this far. My problem is with your pricing. The basic is worthless to anyone who has used any of the links in Jott so that’s enough on that. Zillow is still there though, thats a relief.
    I have no problem paying $3.95 a month for the Jott, but going form a beta where I got everything for free to paying $4 for LESS than what I got for free is lame. No it’s insulting. You can’t even come up with a nice yearly plan?
    $4 Jott should at least be the same as the once free complete service. Add services to the expensive Pro plan so you can justify the extra expense. If the beta features were all in the $4 and there was something more than BB and 15 sec for ANOTHER $8 you might have something. What research told you BB was worth another $8 a month? The 15 sec extension shouldnt have been taken from the regular plan so I don’t even count that. I have til the 8th to decide I guess. Suffice to say you could have put a little more thought into pricing.

    Comment by Jason — August 20, 2008 @ 7:41 pm

  9. @Jason- The truth is that we put a tremendous amount and thought into the pricing. Though the plans may not reflect specifically what you would like, they do reflect how the majority of our customers utilize the service and what we can continue to offer for free while maintaining the Jott service. You do have till the 8th to decide and we hope you stick around. If 15 seconds, or even 30 don’t work for you, there is always the pay-as-you-go option that offers you all the premium features and up to 60 seconds of recording time.

    Comment by kate — August 20, 2008 @ 7:49 pm

  10. I don’t get it, i use jott to send messages to others while driving, but at 12.95 a month it’s not that important to me. I would rather pay 3.99 and a per message charge then your rate plan. I’ve told so many people about Jott that I’m embarrassed now that they will harass me about the charges. Oh well it was fun while it lasted!

    Comment by Michael — August 20, 2008 @ 8:16 pm

  11. I am only a casual user of Jott, but I still have something to add on this whole thing. I don’t think that much thought went in to the pricing at all. First, you stripped away too many things from the free as well as the $3.95 plan. If you are going to feed me ads as part of a service I expect a LOT in return, and based on the free service offering I am more likely to block the ads than look at them. Not really my issue though. My biggest complaint with Jott has always been the 30 second recording limit. Now, not only are free calls only 15 seconds but so are the first level of paid Jotts? No.

    Secondly, to make your next option triple the price of your most affordable plan and still limit messages to 30 seconds shows little thought in the process. Free, $3, $7 and THEN $12 makes much more sense. I get that the BlackBerry application is included for $12, but then we are back to the 30 second thing.

    I understand that there is an even more expensive $1 a minute plan or something that I read about elsewhere to get longer Jotts. Please. I can record a 3 minute voice mail to myself and have it transcribed for a quarter, more often than not with better accuracy.

    In short, I won’t be signing up. It isn’t that I am opposed to paying for the service. I love Jott and wish that it’s features were more robust. I am opposed to paying that price for this service. I’ll keep my eyes open and see if things improve. I’d love to use Jott again in the future.

    Comment by Randy — August 20, 2008 @ 8:21 pm

  12. @Michael- you can send hands-free messages for $3.99/month, not just with the $12.95/month option. Also, you always opt for the pay-as-you-go plan which lets you use all the premium features and send even longer messages to other people.

    Comment by kate — August 20, 2008 @ 8:22 pm

  13. It’s too bad you had to do this as I’ve been signing your praise to everyone. Now, with your fee’s, I must say goodbye. I don’t mind ad-supported for a free plan but these should remain an email feature and not an on-line feature. You’ve taken away everything good about Jott and priced it at a level that in no way warrants subscription. Sorry, but I hope you’re next endeavor is more successful because I’m afraid you just killed this one.

    Comment by Al — August 20, 2008 @ 8:39 pm

  14. congrats and I wish you all good luck. I’m thinking about the $4 a month deal myself, I only use jott for RTM and Xpenser and the occasional reminder. eventhough they both have mobile web access, its just not as fast and as convenient as jott.

    I just have to figure out what it is that I’d miss out on the Pro account. I’m still confused on what we had as a beta user compared to the new price structure.

    the $4 a month is not expensive. its more of a token expense even for someone as cash-strapped as me, and hey, I really respect programmers. everyone expect things for free these days. you have to eat too eh?

    Comment by pat — August 20, 2008 @ 8:52 pm

  15. Thanks to everyone for their feedback. The reality of this service is that it costs money to provide, and we need a way to continue to provide it and continue to innovate on behalf of you all to fulfill feature requests like the new Jott for Outlook, as well as do simple things like send text messages on your behalf. At the end of the day, we made the best decision possible based on how people use the service and the costs associated with that usage, that balances both those things.

    The staff here works tirelessly in favor of our customers. We especially would like to thank everyone for the support we’ve been shown. It’s not an easy thing to come out of beta, but we’re doing everything we can to make sure it works for the majority of our customers and can’t wait for all the road map from here entails!

    Comment by kate — August 20, 2008 @ 9:14 pm

  16. I may pay for either the basic or per-minute plan, I’m not sure. I would prefer that the basic be offered for a discounted annual rate ($35/year) and that the per-minute be more affordable as well (~$1/minute is high).

    Two suggestions: how about sending emails with ads in the free version? One potential cost savings for you would be having a non-toll free number. I imagine that toll free doesn’t matter much to users who are predominantly calling from cell phones anyway.

    I’m not sure the pricing is right for me, but I very much respect Jott’s service.

    Comment by Ari — August 20, 2008 @ 9:21 pm

  17. I dont mind paying the $ 12 - $15..whatever…when are you guys starting in Australia?

    Comment by Ali — August 20, 2008 @ 9:31 pm

  18. @Ari- If you have a Jott account right now you can use the promo which gets you to the Jott service for a year for at 26% percent off! We do appreciate the suggestions and in the future ads will be added to the free version to supplement the cost of it, but the premium accounts won’t need ads to keep them going with subscriptions. If I can be of any help determining which plan might fit your needs best, please let me know. I’d also recommend logging on to your account and taking a look at how you’ve used Jott the past few months (notes to yourself, to others, if they are short ones or long ones) to help determine what would work best for you.

    Comment by kate — August 20, 2008 @ 9:37 pm

  19. @Ali- Sometime in the future we’d love to be available in Australia! We get tons of requests for that and I’ll add yours to them, its always good to know where in the world we should focus future efforts.

    Comment by kate — August 20, 2008 @ 9:44 pm

  20. i really think you should include texting/emails in your ad supported free version.. even if it’s a limited amount. (it’s a good hook. the jotters who find themselves running out may decide to upgrade. without the feature, some people (i know i can include my friends in this group) would probably be discouraged from even signing up & would therefore never even have the chance to think about signing up for a premium service.

    Comment by emily — August 20, 2008 @ 10:00 pm

  21. Been using your services for a while and recommended to family and friends. Frankly, I am embarrassed by your pricing model and your seemingly inflexible stance behind it. I would have stuck around and paid up to $49/year for what I was getting for free, but $13/mo. is ridiculous and $4/mo. is giving me less than what I had for free. Fortunately, there are good free alternatives such as ReQall and dial2do. I will be recommending those services now as my network of jotters will have to migrate elsewhere.

    Hope you people are listening to your loyal base because you are essentially shunning our business with your impractical pricing model.

    Comment by Alex — August 20, 2008 @ 11:04 pm

  22. Seems your company is run by iPhone fanboys, no BB love except in the top tier plan but iPhone comes for free? That’s enough for me to cancel. I read the other comments and I know the company lines “we thought a lot about this”, “this is what customers said they want”, blah blah blah. If that’s true then why are the comments in this post stacked against the pricing? LifeHacker comments are even more lopsided against the pricing. I’m not buying it, I think you are just trying to hold on hoping Steve will notice your “iPhone love” and buy you. Should be a cheap acquisition.

    Comment by bman — August 20, 2008 @ 11:48 pm

  23. […] More details on the Jott blog. CrunchBase Information Jott Information provided by CrunchBase […]

    Pingback by Jott Leaves Beta, Continues To Do One Thing Awesome — August 21, 2008 @ 2:23 am

  24. […] More details on the Jott blog. CrunchBase Information Jott Information provided by CrunchBase […]

    Pingback by Jott Leaves Beta, Continues To Do One Thing Awesome | All tech stuff — August 21, 2008 @ 2:32 am

  25. ANNUAL CHARGE. At $4.00 a month I don’t want a charge showing up on my credit card and having to turn in an expense report for it every month.

    What about an ANNUAL CHARGE? $4 p/month is stupid at best.

    Did you guys spend more than 10 minutes thinking about how customers would want to pay?

    Comment by Jerry — August 21, 2008 @ 3:12 am

  26. […] More details on the Jott blog. CrunchBase Information Jott Information provided by CrunchBase […]

    Pingback by Unfortune — August 21, 2008 @ 3:25 am

  27. Just want to say, I’ve told many people about your service.
    I love your service. I am sticking with the free service and thanks for still providing it.
    Cheryl

    Comment by Cheryl Oakes — August 21, 2008 @ 3:39 am

  28. […] More details on the Jott blog. CrunchBase Information Jott Information provided by CrunchBase […]

    Pingback by Jott Leaves Beta, Continues To Do One Thing Awesome – Easy Domain shopping — August 21, 2008 @ 3:54 am

  29. […] More details on the Jott blog. CrunchBase Information Jott Information provided by CrunchBase […]

    Pingback by Jott Leaves Beta, Continues To Do One Thing Awesome | aboutCREATION — August 21, 2008 @ 3:59 am

  30. […] More details on the Jott blog. CrunchBase Information Jott Information provided by CrunchBase […]

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  31. […] More details on the Jott blog. CrunchBase Information Jott Information provided by CrunchBase […]

    Pingback by Jott Leaves Beta, Continues To Do One Thing Awesome | about ICT — August 21, 2008 @ 5:42 am

  32. Hi,

    I signed up for the pro plan immediately. I think it’s worth the price for all of the time it saves me and ideas that I capture (that normally would be lost forever)

    But this morning, I noticed my recording time is still only 15 seconds. Has anyone who got pro had their 30 seconds turned on yet?

    Comment by Brad I. — August 21, 2008 @ 6:36 am

  33. Congratulation on your move from Beta. FYI … while logging in this morning (8/21) the process seemed a bit slow? Others?

    Comment by RichC — August 21, 2008 @ 6:55 am

  34. This sucks that Google Calendar links are under a premium membership. Great service, but you’ll lose a lot of people on that one I’m sure.

    Comment by Me — August 21, 2008 @ 8:01 am

  35. Is Jott deciding which Jott links are premium or is that something a company can decide for themselves? Part of our decision to try to get a Jott Link into the directory is that it would be free for our users to use. We hope that decision wouldn’t arbitrarily change on us (or be out of our control). Will Jott start charging developers to have their applications be in the “free” link account?

    Comment by John — August 21, 2008 @ 9:24 am

  36. I too recently discovered Jott and thought it was cool enough to share with friends and family. Unfortunately I cannot rationalize the pricing plans for my intended use. Off to explore IWantSandy…

    Comment by Keith — August 21, 2008 @ 11:04 am

  37. I wondered why there weren’t more people critical of this and posted a comment last night. It was deleted. I guess they only want people to think that everybody loves the changes. Wasn’t going to cancel but now I don’t even want you to get ad revenue from me through the free service.

    Comment by censored — August 21, 2008 @ 11:26 am

  38. @John- The Jott Links that are free are the ones that our development team created. Since it costs us money to transcribe the messages to get sent to other services, we needed a way to make sure we could maintain doing just that. Since you have a specific idea in mind, I’d email jottlinks (at) jott.com, the folks that head that up will be able to help you out!

    @censored- I assure you that I have not deleted a single comment from this blog. The criticisms and the positive feedback are all there. I just went through the spam part and approved the ones that landed there and weren’t spam, so that may be the issue. But I take the opinions of the people who comment on this blog very seriously and don’t delete them because they disagree with us.

    Comment by kate — August 21, 2008 @ 12:57 pm

  39. Can’t wait until you guys are swallowed up by Google and this once free service becomes free once again.

    Nothing like feeding the public your product for free, getting them hooked and then upping the costs…wait….that makes you sound like drug dealers….or Microsoft…I hope it doesn’t come back to haunt you. No wait, I do.

    Comment by Craig — August 21, 2008 @ 1:05 pm

  40. Seems as though the more critical posts get replaced with:

    “[…] More details on the Jott blog. CrunchBase Information Jott Information provided by CrunchBase […]

    Pingback by Jott Leaves Beta, Continues To Do One Thing Awesome — August 21, 2008 @ 2:23 am “.

    Lame.

    Comment by Craig — August 21, 2008 @ 1:07 pm

  41. Jott says goodbye to Beta, and I say goodbye to Jott. Sorry, folks– as much as I enjoyed Jott and yes, came to rely on it, I’m not willing to pay for it. If Jott had been a pay-service from the outset, I never would have given it a second glance.

    Naturally, this is the nature of Beta– the company tests its products on novelty-hungry technophiles, we jump on board and give detailed feedback in the form of recommendations, suggestions and probably even development ideas. In essence, we do all the testing, trying, fiddling, and finessing that companies, in the old 1.0 days would pay good money for. How generous of us! Jott gives us a great tool (and it is great, I don’t hesitate to say so!), lets us play with it, takes our suggestions for making it a better tool, then says “thanks for your help, here’s your bill!”

    I will definitely have some Jott withdrawal– I’ll reach for my phone and anticipate the friendly “Who do you want to Jott?” but no, I won’t be Jotting anyone anymore. Not even “Myself”.

    Comment by Jenn — August 21, 2008 @ 2:37 pm

  42. Jumped on the $34 special for us early adopters. Thanks.
    Someone earlier posted Jott was as good as sliced bread until you charged.
    Last time I went to the Supermarket, I didn’t see any free bread.
    I think this is great and will still recommend Jott to my customers.
    I really don’t understand the mentality of those criticizing the change from free to charge. I’ve beta tested many products and most, as you did, gave us a little extra on subscriptions.

    Comment by Pete — August 21, 2008 @ 4:21 pm

  43. […] of my favorite web services is finally out of Beta. Jott recently announced that they will go into full gear. For some of us moochers, this is a bit of a bummer; who […]

    Pingback by Shaine Mata › Jott is Out of Beta — August 21, 2008 @ 6:32 pm

  44. I find it interesting the number of people expecting this service to remain free forever and ever. Did you never read the beta agreement when you signed up?

    If you think about it, to maintain a service like Jott, they incur a lot of expenses:

    * Phone lines
    * Servers
    * Bandwidth
    * SMS relay
    and the list goes on…

    How long is a business supposed to provide this service for free with no other funding? How long would you provide that type of service if you were paying for it out of your own pocket? Would you be willing to go bankrupt or become homeless to do it?

    Jott was a great service when it was free. Now it costs a couple of bucks a month yet it’s still a great service.

    Good services cost money or they go away - It’s as simple as that.

    Comment by Brad Isaac — August 21, 2008 @ 6:33 pm

  45. Regarding the pay as you go plans: is the account debited for the actual amount of time used (e.g., 23 seconds), or does each Jott count as at least one minute even if the whole minute isn’t used?

    Comment by Kathy — August 21, 2008 @ 7:07 pm

  46. @Kathy - The pay-as-you-go plans are calculated based on seconds. If you leave a 23 second recording, it only counts as 23 seconds, no rounding up, no number of messages you are restricted to. The only slight limitation is that no one message can be longer than 1 minute. If you have other questions, please feel free to ask!

    Comment by kate — August 21, 2008 @ 8:19 pm

  47. Thanx for the Beta !!! It was nice of U to let all of Us help U create a useful service. Sorry that Ur Greed had to replace Ur common sense. I and the rest of the loyal Beta User Team will be Looking for the next JOTT that must certainly be out there. Thanx and Gooday to U !!!!

    Comment by Wiley — August 21, 2008 @ 11:55 pm

  48. > The only slight limitation is that no one message can be longer than 1 minute.

    Why, may I ask? I would love to have unlimited dictation time — enough, at least, to compose a creditable weblog post. Is this something I can look forward to?

    Comment by Greg Swann — August 22, 2008 @ 12:05 am

  49. […] More details on the Jott blog. […]

    Pingback by Jott Leaves Beta, Continues To Do One Thing Awesome | SesliChat Sesli Sohbet — August 22, 2008 @ 1:20 am

  50. @Greg- Sure! Long messages can be very difficult to transcribe accurately, so the cost of them against us to raises dramatically. We wanted to be able to offer everyone longer transcriptions but needed to keep it within a structure that wouldn’t bury us or the customer in very expensive fees. One minute was where we landed as the best balance.

    Comment by kate — August 22, 2008 @ 8:26 am

  51. Well, I for one think the pricing is reasonable. $4/month is reasonable according to my usage, since I only use it to capture a certain idea @ the time. So, for me, the free service is probably more than enough.

    Where is the “early adapter” specials? I don’t see them.

    Comment by NuDigi — August 22, 2008 @ 12:07 pm

  52. @NuDigi check out the post above. If you enter in the phone number you registered with into the promo code area, you’ll get the Jott plan for a year at 26% off, if you enter a plus sign (+) and then your phone number you’ll get the Jott Pro plan at 26% off.

    Comment by kate — August 22, 2008 @ 1:33 pm

  53. […] More details on the Jott blog. […]

    Pingback by Jott Leaves Beta, Continues To Do One Thing Awesome | Christian eBuddy Blog — August 22, 2008 @ 6:41 pm

  54. I signed up for the $3.95/mo program and then realized I only get the discount if I pay annually so I resubmitted an annual subscription. Am I now going to be billed for both? I have to agree with many of the previous bloggers: choices limited and prices don’t equate with what you get. But I knew this was coming. This is a for profit business after all.

    Comment by Ken Burnham — August 23, 2008 @ 12:03 pm

  55. Congrats on exiting beta. I have no problem paying you guys for your service. My business charges people for our service. Very straightforward, no one goes to work for free. You deserve to be compensated for your efforts as well and I think you’ve come up with a great product.

    For my personal use, we have several people on our team (at work) that need to be able to assign to-do’s, etc. I can do that, but have no way of getting feedback on the completion of the to-do’s. My suggestion is to add a means of viewing tasks assigned to others through jott including the ability to see if the task is complete. Such functionality would all but eliminate my need for RTM which makes jott look more interesting. Also, any plans for jott for WM?

    Comment by Brad Williams — August 24, 2008 @ 1:24 pm

  56. Hi,

    I have been using jott on and off while in Beta.

    Will you be having an affiliate program for Publishers
    on a recognized network ie Commission Junction or will
    this be something you’re going to do yourselves?

    I’m all excited about the possibilities now that Jott
    has some cash to jump start the innovation.

    Regards,
    Deepak

    Comment by Deepak — August 25, 2008 @ 9:30 am

  57. I have no problem with paying. JOTT’s great and if paying ensures it stays around I’m all for it. However, charging my card $3.95 EVERY MONTH is annoying. I which you offered a yearly subscription option which would make the record keeping on my end easier–I use a corp credit card to pay.

    Comment by Tom Phelan — August 25, 2008 @ 3:00 pm

  58. @Deepak- we don’t currently have one, but we will. Thanks for the supoprt!

    @Tom- If you’re a current Jott customer you can sign up for an annual plan by entering your phone number into the promo code area.

    Comment by kate — August 26, 2008 @ 10:28 am

  59. […] More details on the Jott blog. […]

    Pingback by Jott Leaves Beta, Continues To Do One Thing Awesome | Semantic Web Reviews — August 28, 2008 @ 9:08 am

  60. I used Jott on and off while in Beta and was always blown away by the great service. I’ve tried a bunch of similar services, but have settled a combination of Jott, IWantSandy and mobile.me as the ultimate combination of (mostly) hassle free GTD apps for me.
    Free is great. But we all have to eat. And pay for shoes.
    Thanks Jott team for a great service. I’m drinking one less latte a month to pay for you, so don’t let me down.

    Comment by Nancy — August 30, 2008 @ 8:22 am

  61. […] since Jott left beta I have noticed an increase in traffic here of people searching for a Jott promo code to save a few […]

    Pingback by Jott Promo code - LGR Webmaster Blog — September 2, 2008 @ 7:28 am

  62. I love Jott. Well, I did. I’m just one of a long line of beta users who have sung Jott’s praises and converted anyone and everyone they could. Of myy three prime uses: Voice to Email, Twitter, and GCal, two are no longer included in the basic plan.

    Too bad. I’ll keep my eye out for the Jott replacement…

    Comment by Brad — September 3, 2008 @ 3:36 pm

  63. On my blackberry Jott was fun and many of my friends and associates took my advice and downloaded it to send messages to each other. Not one of them (including me) will continue now that your are charging. You took a great app that could have been just ad supported and turned the basic into nothing more than another recorder which blackberry messenger (and others)does for free. I think you made a big mistake.

    Comment by Kevin — September 7, 2008 @ 4:51 pm

  64. Dear Jott Team,

    I am following Jott since some time now and regularly visit your site just to find out that even after you have ended the beta I’m still not allowed to sign in because I don’t live in the US. I feel sooooo excluded.

    How long is it before you open up services to us Europeans?

    in anticipation …

    Jens

    Comment by Jens — September 17, 2008 @ 12:39 pm

  65. I am stunned at the number of people who think this service should be free. Would they be willing to work their butts off for years developing an excellent website for nothing? I think not, yet they expect you to do that. How very shortsighted!

    This is an excellent service — something I’ve been hoping for for years — and I have absolutely no reservations about paying the annual fee right up front. Avoiding one missed appointment or one late project makes the small fee seem quite a bargain, to say nothing of the convenience of having all the information immediately available on all computers and my iPhone. Thanks to all who have contributed to creating this program. It’s the best thing that’s happened to my computer and my ability to organize many aspects of my life in a very long time. (No, I am not a jott employee, and have no relationship, other than a user, with the company.)

    Comment by Norm — September 17, 2008 @ 5:17 pm

  66. I tried out the free version about a week ago. Wow, am I impressed - it is absolutely my favorite app so far and I am using it several times a day. I am such a forgetful person and often when I’m not at my desk or at home, think about something and obviously don’t want to write down stuff when I can just talk it into my iPhone.
    I love many of the features, such as:
    I can add an event to the calendar and have it show up on my iPhone in less than a minute.
    I have created all sorts of lists that keep me organized and I don’t have to bother writing anything down again for things I need to do. For example, if I’m in the kitchen and need eggs, I just jott it to my “grocery list.
    I love the fact that now that I’ve upgraded to the $3.95 plan (what a bargain) that I can email my employees brief emails whenever the thought comes to mind..and I don’t have to interrupt them with a phone call.
    I thoroughly enjoy the jott reminder service. I use this all the time. The best part is that it “pushes content” to me rather than me having to look something up.
    The accuracy of translation from voice to text. I have experienced almost 100% accuracy. Quite remarkable software you have developed.

    Would love to see some features added:
    Ability to send email with a specific subject, rather than the current one. Just use a prompt to ask for subject, then use a prompt to ask for email body.
    Ability to disable the voice link from the email - since I talk slowly and articulately to get the voice to text accurate, it sounds silly when I listen to it - and for the most part don’t really want anyone to listen to it as an option from the sent email. (Perhaps you could offer me the choice to send a link only when the voice to text conversion doesn’t recognize some words.)
    If the contact name is not recognized, the prompt me if I want to add a contact verbally. Even better, if it could tap into my contact list on the iPhone, I wouldn’t have to synchronize my contacts with Jott.
    Add a feature that actually calls my phone with a reminder, if I don’t answer, it leaves a voicemail. Would gladly pay per call charges for this.

    At some point I’ll probably post some more suggestions. However, I love this app and thanks so much for making my productivity higher than I could have ever imagined.

    Thanks.

    Comment by Martin — November 9, 2008 @ 3:29 pm

  67. Oh, I forgot to say this in my previous post…. Please, please allow me to send a delayed email. Perhaps you can just prompt me if I want to send the email now. If I say “no,” then ask me when I want the email sent.

    Also, please give me some less expensive options to allow for extended emails. I might be wrong, but $1/minute would preclude me from using this for long winded emails….

    Also, some options to simply create Microsoft word documents (for example) from dictation to my iPhone that would be saved to my inbox would be awesome. I could then go in and edit to ensure word accuracy and then send them out.

    I love your software and just know that there are so many possibilities for enhancements - please don’t charge me too much, but your rates are awesome right now.

    Comment by Martin — November 9, 2008 @ 4:45 pm

  68. @Martin - Thank you for that awesome feedback. I’ve passed along your suggestions to our product team, and please let me know if you think of anything else you’d like to see!

    Comment by kate — November 10, 2008 @ 10:35 am

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