Since April 2, 2025, customers can return their items directly to one of the Stores listed below, subject to the stated return conditions.

• JOTT PARLY 2 - 2 Avenue Charles de Gaulle, 78150 Le Chesnay-Rocquencourt
  
• JOTT LA BAULE - 58 Avenue du Général de Gaulle, 44500 La Baule-Escoublac
  
• JOTT VAL D'EUROPE - 14 Cours du Danube, 77700 Serris
  
• JOTT TOULON - 300 Avenue de l'Université, 83160 La Valette-du-Var
  
• JOTT TOULOUSE - 2 Rue du Fourbastard, 31000 Toulouse
  
• JOTT VELIZY - 2 Avenue de l'Europe, 78140 Vélizy-Villacoublay
  
• JOTT LYON CONFLUENCE - 7 Rue Paul Montrochet, 69002 Lyon
  
• JOTT TOULOUSE BLAGNAC - 2 Allée Emile Zola, 31700 Blagnac
  
• JOTT AIX-EN-PROVENCE - 50 Place François Villon, 13100 Aix-en-Provence, France
  
• JOTT PARIS MABILLON - 1 Rue du Four, 75006 Paris
  
• JOTT PARIS TERNES - 17 Avenue des Ternes, 75017 Paris
  
• JOTT PARIS MARAIS - 23 Rue du Temple, 75004 Paris
  
• JOTT PARIS RIVOLI - 140 Rue de Rivoli, 75001 Paris
  
• JOTT NICE ETOILE - 30 Avenue Jean Médecin, 06000 Nice
  
• JOTT NANTES ATLANTIS - Boulevard Salvador Allende, 44800 Saint-Herblain, France
  
• JOTT ROSNY - Avenue du Général de Gaulle, 93110 Rosny-sous-Bois, France
  
• JOTT STRASBOURG - 7 Place Gutenberg, 67000 Strasbourg
  
• JOTT BORDEAUX - 18/20 Galerie Bordelaise, 33000 Bordeaux
  
• JOTT CAGNES - 119 Avenue des Alpes, 06800 Cagnes-sur-Mer
  
• JOTT BORDEAUX LAC - 1 Avenue des 40 Journaux, 33300 Bordeaux
  
• JOTT CANNES - 96 Rue d'Antibes, 06400 Cannes
  
• JOTT CARRE SENART - 3 Allée du Préambule, 77127 Lieusaint
  
• JOTT NICE CAP 3000 - Avenue Eugène Donadeï, 06700 Saint-Laurent-du-Var
  
• JOTT EURALILLE - 100 Avenue Willy Brandt, 59777 Lille
  
• JOTT GARE ST LAZARE - 1 Cour de Rome, 75008 Paris
  
• JOTT BOULOGNE - 5 Rue Tony Garnier, 92100 Boulogne-Billancourt, France
  
• JOTT LILLE - 29 Rue de la Clef, 59000 Lille
  
• JOTT LA DEFENSE - 15 Parvis de la Défense, 92092 Puteaux, France
  
• JOTT LYON - 9 Rue Gasparin, 69002 Lyon
  
• JOTT MARSEILLE - Place de la Joliette, 13002 Marseille
  
• JOTT LYON PART DIEU - 17 Rue Docteur Bouchut, 69003 Lyon
  
• JOTT MARSEILLE LA VALENTINE - Route de la Sablière, 13011 Marseille
  
• JOTT NANTES - 3 Rue Grétry, 44000 Nantes
  
• JOTT MONTPELLIER - 2 Place de Lisbonne, 34000 Montpellier
  
• JOTT PARIS BEAUGRENELLE - 12 Rue Linois, 75015 Paris
  
• JOTT PARIS BEAUGRENELLE - 12 Rue Linois, 75015 Paris
  
• JOTT BEGLES - 196Bis Rue des Frères Lumière, 33130 Bègles

You have 30 days after receiving your order to return your items.

Once your package has been shipped, please allow 5 days for it to arrive at our warehouse.

Once received, please allow approximately 10 days for processing. We will check that the returned product is the same as the one sent, without having been used or damaged.

In the event of logistical issues, these times may be subject to change. To track the processing of your return, click here.

You will be refunded within 10 days of receipt of the goods in our warehouse.

The refund will be made via the payment method you used when placing your order. It will include the price of the returned items and the initial delivery costs (if the entire order is returned), minus the return shipping costs.

For the countries listed below, returning your order is easy. Use the prepaid return label you received by email. The return shipping costs will then be deducted from your refund.

France - €3.99
Luxembourg - €7.19
Belgium - €5.99
Bottoms €7.19
Spain - €7.79
Italy - €13.99
Germany - €7.19
Portugal - €7.79
Switzerland - €15.99

If your country of shipment is not listed above, please ship your return by your own means to the address below:

FM France SAS
Activité JOTT - Bâtiment B6
400 chemin de Gromelle
ZAC du Plan
84320 Entraigues-sur-la-Sorgue, France

To track the processing of your return, click here.

To track the delivery of your return in more detail, please refer to the return confirmation email, where you will find your tracking link.